Being a member of a team at the office can be exciting and challenging, this is because you would have to work with different people. Some people are easy to work with and some people are very difficult to work with. Leaving issues unresolved can lead to a long term negative effect. When working on conflict resolution, it is important that you value every member of the team. If conflict resolution doesn’t happen fast, there will be a decline in the team’s effectiveness. There are specific conflict resolution techniques to help resolve conflicts within a team.
You need to know that every member of the team have their own point of view on the conflict. The best way that you can resolve conflict is to pay attention to members of the team. You need to ensure that you ask each member individually about the conflict – this way, no one will influence someone else’s point of view.
Face the Issue
It is always better to choose to face the conflict issue and not run away from it. For instance, if the problem involves just two members of the team; you will need to confront the two of them at the same time. But if one person caused the conflict, then that individual will need to be confronted about his or her involvement in the conflict. If the person is at fault, ensure that you utilize constructive criticism.
Solve the Problem
You should ask every member of the team to write out what they suggest should happen in order to resolve a conflict. Read out the suggestions out loud and then have the team take a vote on the very best suggestion – the majority rules. Doing this will help members of the team feel that they have a strong part to play in the conflict resolution.
Make a Compromise
This will involve coming to a joint agreement that is acceptable to the two parties. According to experts, it is better to utilize compromise when the two parties can’t resolve the issue.
Be Sure to Encourage the Team
There is no doubt that bad feeling may reflect on each team member when a conflict starts. You should make the strengths of each team known to the whole team in order to effectively encourage camaraderie and uphold the team’s integrity as a whole.
It is important that you rebuild a team that has already been broken by conflict.